TERMS & CONDITIONS
CUSTOMER CARE
At Mas Vidas, we are committed to providing a smooth and enjoyable shopping experience. If you have any questions regarding our products, orders, or policies, our customer care team is here to assist you.
You can contact us through the Customer Service page or via email, and we will do our best to respond as quickly as possible.
Because Mas Vidas is an online retail business, response times may vary depending on inquiry volume. Most inquiries are answered within 24–48 business hours.
Our goal is to ensure every customer feels confident and supported throughout their experience with Mas Vidas.
PRIVACY & SAFETY
Your privacy and security are extremely important to us.
Mas Vidas uses secure payment processing and trusted third-party providers to protect your personal and financial information.
All transactions on this website are processed through secure encrypted payment gateways supported by Wix.
We collect only the information necessary to process your orders, provide customer support, and improve your shopping experience. This may include:
• Name
• Email address
• Shipping address
• Payment information
• Order history
Mas Vidas does not sell or share your personal information with outside parties for marketing purposes.
Customer data may be shared only with trusted service providers involved in order fulfillment, payment processing, or shipping logistics.
By using this website, you consent to the collection and use of information as described in this policy.
WHOLESALE INQUIRIES
Mas Vidas may offer wholesale partnerships to qualified retailers and businesses interested in carrying our products.
If you are interested in becoming a wholesale partner, please contact us through our Customer Service page with the following information:
• Business name
• Business location
• Type of retail store or online shop
• Products of interest
Our team will review your inquiry and respond with additional information regarding eligibility, pricing, and order requirements.
Mas Vidas reserves the right to approve or decline wholesale partnerships at its discretion.
PAYMENT METHODS
Mas Vidas accepts secure payments through trusted payment providers.
Accepted payment methods include:
• Major Credit & Debit Cards
• PayPal
• Additional payment options supported by Wix checkout
All transactions are processed securely through encrypted payment systems to ensure customer safety.
Orders will only be processed once payment has been successfully authorized.
Mas Vidas reserves the right to cancel or refund any order that appears fraudulent or violates our terms of service.
Product Availability
Mas Vidas works with trusted manufacturers and fulfillment partners to source and deliver our products.
While we strive to maintain accurate inventory information, product availability may occasionally change due to supplier inventory updates.
If a product becomes unavailable after an order is placed, customers will be notified and offered either:
• a refund
• or an alternative product if available